Digitalstream DHR8203U User's Guide download pdf (Page 58)

1. The product can not power ON or nothing is displayed on the front panel.

- Make sure that the main power lead is plugged into a suitable power outlet.

- Make sure that the power switch on the rear panel is switched on.

- Try connecting the power lead to a different power outlet.

2. Cannot view anything on the TV set

- Make sure the power is ON and the product is in active mode.

- Make sure the AV lead(HDMI or SCART) is connected to the TV.

- Make sure that the brightness level of the TV is in visual state

- Make sure that the current service is on air. Contact your broadcaster to make sure that the service is on air.

- Make sure that the TV is correct external input mode.

3. The output image has poor picture/sound quality

- Make sure your antenna is installed in an obstacle-free place.

- Adjust your antenna to a correct direction for better quality.

4. Can’t hear anything from the product.

- Make sure your AV lead is connected correctly.

- Make sure the volume of the TV and your product is not zero(or mute).

5. The remote control does not work.

- Make sure that you use the remote control pointing the top end towards the product.

- Make sure the batteries in the remote control are operable.

6. The default PIN is 0000.

7. Service search does not work properly.

- Check whether the antenna is connected correctly.

8. Cannot view any scrambled or paid services.

- Make sure that you have the appropriate CI-Module. If so, then reinsert the CI-Module.

- Ensure that the CI-Module is not damaged.

- Contact your network operator for more information.

9. Recording progammes does not work properly.

- The internal hard disk drive is full. Free space by deleting unnecessary recorded programmes.

- If the recording is overlapped with other reservation or recording, wait until the reservation or recording

is nished.

10. The Time Shifted Recording does not work properly.

- In some situations the Time Shifted Recording may not be available during the recording. In this case

wait until the recording is nished and try the Time Shifted Recording again.

- If the external hard disk drive is full, the Time Shifted Recording will not work. In this case free space

by deleting unnecessary recordings.

11. There is picture but no sound on my PVR.

- Make sure the volume on the PVR and TV is up. Check that the PVR and the TV are not set to Mute. Make

sure that the HDMI or SCART lead from the TV set is connected to the HDMI or TV SCART port on the back

of the PVR.

Trouble Shooting

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Digitalstream DHR8203U User's Guide Page 58